Smart Service Reports 2.0|Built for Modern HVAC Teams

Field Reports & Tiered Quotes That Close HVAC Jobs

Empower technicians to complete digital inspections with photo evidence, auto-generate Good-Better-Best solution tiers, and get signed customer approvals on site.

$1.00 usage fee per completed report No monthly per-seat licensing penalties Real-time mobile & office synchronization
LIVE SYNC
home
Apex ComfortCommand Portal

Active Dispatch & Inspection Audit

Real-time field call tracking · Refreshes live

Today: 18 Calls
Approved Today
$18,450
↑ 24% vs last week
Active Techs
12 / 14
All systems green
Needs Sign-off
4 Reports
Requires manager audit
Close Rate
91.3%
Tier 2 most popular
JH

Johnathan Hayes

COMPLETED

412 Ridgecrest Dr · Tech: Adam Riker

memory
Dataplate Decoded
Carrier 3.5-Ton · 14 Yrs Old
Must Fix$680

Emergency Capacitor & Contactor

Replaces blown run capacitor to restore cooling immediately.

Most Chosen
Restoration
$1,850or $45/mo

Capacitor + Deep Chemical Coil Clean

Restores 15% efficiency loss and prevents compressor burnout.

Upgrade
$8,400or $118/mo

High-Efficiency Heat Pump

16.5 SEER2 system with $1,200 utility rebate and 10-yr warranty.

100%Digital ComplianceZero lost paperwork or photos
3.4×Higher Upgrade AcceptanceWith tiered Good-Better-Best
15 MinAverage TurnaroundFrom arrival to signed ticket
$1.00Flat Usage FeeOnly pay per completed job
Complete Field-To-Office Suite

Built For Real Field Technicians & Busy Service Managers

Replace confusing generic forms with purpose-built HVAC inspection workflows, automated repair recommendations, and transparent pricing.

Standardized Inspections

Guided checklists for AC, heat pumps, furnaces, and air distribution. Pass, Caution, and Fail statuses with compulsory photo evidence.

Supports multi-system homes

Automated Tiered Quoting

Inspection findings instantly map into Must, Should, and Could solution tiers. Homeowners see transparent options instead of single take-it-or-leave-it prices.

Good · Better · Best presets

AI Dataplate Decoding

Snap a photo of the unit's rating plate. Computer vision automatically extracts the model, serial number, tonnage, and calculates equipment age.

Accurate equipment history

Office Command Center

Service managers monitor active field technicians, audit flagged safety findings, schedule next-day follow-ups, and review unbilled tickets.

Live 10-second updates

Instant Homeowner Share

Send clean, branded digital inspection links via SMS or email. Homeowners review high-res before/after photos, choose their package, and sign electronically.

Digital e-signature & PDF export

Usage-Based Pricing

No contracts or $300/user fees that punish you when you bring on summer apprentices. Simply top up credits and pay $1.00 when a report is completed.

Fair, predictable billing
Streamlined 3-Step Process

From Field Arrival To Signed Invoice in Minutes

A friction-free experience engineered for field ease and homeowner confidence.

1

Inspect with Photo Proof

Technician follows structured inspection cards on phone or tablet. Points are marked Pass, Caution, or Fail with captured photos.

2

Auto-Generate Solutions

Smart rules automatically attach recommended solutions based on failed items, creating 3 clear pricing options (Must / Should / Could).

3

Homeowner Approves & Signs

Customer reviews findings on screen or their own mobile device, selects the tier that fits their budget, and provides an e-signature.

The Psychology of Choice

Why Good-Better-Best Generates Higher Ticket Averages

When customers are given three distinct paths, over 68% choose the recommended middle or premium options rather than bare-minimum emergency patches.

Tier 1: Must FixImmediate Safety

Critical Safety & Repair

Addresses direct component failures, active code violations, and safety hazards to restore minimal operation.

  • Failed component replacement
  • Emergency safety restart
  • ✕ No preventative system wash
  • ✕ Standard 30-day part warranty
Retail Fix Price
$650 - $1,200
Most Popular · 68% Choose This
Tier 2: Should FixMember Savings

Complete System Restoration

Replaces worn parts, performs deep coil cleaning, restores lost airflow, and protects against secondary breakdowns.

  • All critical components replaced
  • Deep evaporator & condenser wash
  • 2-Year extended part warranty
  • 15% Member discount applied
Total or Monthly
$1,850
or $45 / mo
Tier 3: Could FixMax Efficiency

High-Efficiency Upgrade

Full replacement with a modern inverter heat pump or complete air purification system for aging equipment over 12 years.

  • Brand new high-SEER2 system
  • Whole-home air purification included
  • 10-Year parts and labor warranty
  • Eligible for $1,200 utility rebates
Financed Option
$8,900
or $124 / mo
Transparent SaaS Pricing

Simple, Predictable $1.00 Per Job Billing

No bloated enterprise fees. No per-technician monthly licenses. You only pay for what you produce.

Standard Contractor Plan
$1.00/ finished report

Deducted automatically from your company balance only when a technician marks a report completed.

Unlimited technician and office user accounts
AI optical dataplate extraction included
Interactive customer SMS/Email share portal
Custom branding, company logo, and color schemes
No credit card required to start · Instant company activation
Transform Your Field Operations

Ready to Upgrade Your Service Department?

Join forward-thinking HVAC companies saving hours on dispatching, delivering crystal-clear reports, and closing more repair upgrades.